Swisscom (Schweiz) AG

Swisscom (Schweiz) AG

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Zürich, Zürich, CHE | Karte und Adresse anzeigen


Swisscom (Schweiz) AG

Managed Communications & Collaboration: the customer get a full suite of modern collaboration services with no investment in servers, software, or management staff

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The Swisscom Managed Communications and Collaboration solution would include customer premises servers running Microsoft Exchange Server 2010, Microsoft SharePoint Server 2010, and Microsoft Lync Server
2010 to provide integrated telephony, email, instant messaging, text messaging, video conferencing, and collaboration sites. It would also include monitoring and management of these servers and applications by Swisscom from its Bern data center.


When a customer signs up for Swisscom Unified Communications, Swisscom asks the customer how many users will be using the service and where they are located, and obtains
their Active Directory service credentials. It then determines how many servers the customer will need. Technicians configure the Exchange Server, Share Point Server, and Lync Server roles using HyperV to create virtual machines where possible. Technicians
use Microsoft System Center Configuration Manager 2007 R2 to deploy the operating systems and applications to the servers, and Microsoft System Center Operations Manager 2007 R2 to install monitoring agents.


All customer premises servers are protected by Microsoft Forefront Threat Management Gateway 2010, and all customer client computers are protected with Microsoft Forefront Client Security.
All customer data is backed up on customer premises by Microsoft System Center Data Protection Manager 2010. Once the servers are fully configured, technicians install them at the customer site and establish network connectivity between those servers and the
Swisscom management console. Customers can view online reports on usage, quality of experience, uptime, and billing using a customized view of the System Center Virtual Machine Manager Self-Service Portal.

By subscribing to Swisscom Managed Communications and Collaboration, small and midsize companies can obtain cutting edge unified communications capabilities that they would otherwise
not be able to afford. With this new service, the customers get a full suite of modern collaboration services with no investment in servers, software, or management staff. Plus, customers get excellent help desk support all for a low, peruser monthly bill.
They also get these services very quickly. Today, Swisscom needs four weeks to deploy its Managed Communications and Collaboration service at a customer site but is aiming to reduce deployment time to three days.





Für Managed Communications & Collaboration: the customer get a full suite of modern collaboration services with no investment in servers, software, or management staff stehen noch keine Kundenbeurteilungen zur Verfügung.

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