IDC S.p.A.

IDC S.p.A.

4.5 stars (Rated by 6 customers)

Dubai, Dubai, ARE | View Address

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Phone: +971 (4) 4251845
Fax: +971 (4) 4251846

IDC S.p.A. has an overall rating of 4.5 stars  from 6 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

IDC Review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:ThomasHuber Reviewed on:8/5/2012

Pros
IDC is a truly professional company, rare to find in the UAE. Their consultants are real experts in their field, full with competence & the willingness to share their skills with customers and have the ability to communicate complex technical matters to senior management (customer side) in an understandable manner.
Cons
IDC are expensive when compared with other local Microsoft partners. However, having used other Microsoft partners in the past, IDC are worth the investment due to their professionalism and competence.
Additional Comments
IDC is a pleasant partner to work with. Their technical consultants are extremely competent and have a rare talent - to pass on their knowledge to their customer. This is rare in the UAE. Another big plus is that IDC insisted on highlighting all challenges and shortcomings of the Office365 experience. With that we were able to manage expectations internally. Again this openeness is not common in the UAE. I can recommend IDC to anyone who has a need for a competent Microsoft partner, especially when it comes to Office365 / Exchange.
  • Pricing 3
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Manager

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Artug Reviewed on:11/21/2011

Pros
IDC is very professional in their dealings with their clients. They aim to please. They were always able to try and get us the right resource to help us succeeed in our project, program needs.
Cons
So far I don't have much negatives. Maybe can get more competitive on pricing.
Additional Comments
Very happy with our dealings. Great company.
  • Pricing 4
  • Responsiveness 4.5
  • Customer Service 5
  • Product Quality 4
  • Level of Expertise 4

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IDC

  • 3.5
  • Overall Rating 3.5 stars

Reviewed by:BenvirPadda Reviewed on:11/20/2011

Pros
They understand Microsoft solutions extremely well
Cons
Documentation needs to be presented more promptly and more complete
Additional Comments
We would recommend IDC to any company looking for a MS deployment team
  • Pricing 2.5
  • Responsiveness 4
  • Customer Service 3
  • Product Quality 4
  • Level of Expertise 4.5

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LIS Administrator

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:MeganathanKuppuswamy Reviewed on:11/20/2011

Pros
IDC providing us wonderfully solution and support all the time. IDC have provided high level expertise to solve our issues in a give time.
Cons
Planning is required for the tranining to the customer.
  • Pricing 4.5
  • Responsiveness 4.5
  • Customer Service 4.5
  • Product Quality 4.5
  • Level of Expertise 5

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IDC Review by Yahsat

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:YAHSAT Reviewed on:11/20/2011

Pros
IDC are a very compitent team of profesionals who understand the Microsoft stack very well and don't compromise on quality. Also the project implementation runs very smoothly with little surprises. This is very uncommon for the region.
Cons
The pricing is slightly above the market to ensure quality of the deliverables.
Additional Comments
I highly recommend working with IDC on all Microsoft Products. They have setup a different standards for rolling out Microsoft projects that was lacking in the region for a long time.
  • Pricing 3.5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Great company to work with

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:FadiBahhady Reviewed on:11/14/2011

Pros
Always on top of the latest releases Microsoft has, very flexible when working with their clients, and their engineers are technically competent.
Cons
Documentation can use some improvement.
  • Pricing 4
  • Responsiveness 4.5
  • Customer Service 4
  • Product Quality 4.5
  • Level of Expertise 4.5

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Submit A Review

The views and opinions submitted and expressed here are not those of Microsoft.