LiveRoute

LiveRoute

4.5 stars(Rated by 11 customers)

Dubai, Dubai, ARE | View Address


LiveRoute has an overall rating of 4.5 stars  from 11 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Infrastructure and Operations Manager

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:MichaelBowen Reviewed on:12/23/2012

Pros
A professional partner who felt more like one of us, than a supplier! We had complete confidence in their approach and ability to respond to our needs
Cons
Cant think of a single thing
  • Pricing: 5
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 4

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Very professional

  • 4.0
  • Overall Rating 4 stars

Reviewed by:Mohammed_Usman Reviewed on:10/23/2012

Pros
Trustworthy staff with streamlined, professional attitude.
Cons
None.
  • Pricing: 2.5
  • Responsiveness: 4
  • Customer Service: 5
  • Product Quality: 4
  • Level of Expertise: 3.5

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Live route review

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:PremNair Reviewed on:10/23/2012

Pros
Good team work and responsiveness
Cons
N/A
  • Pricing: 4
  • Responsiveness: 4.5
  • Customer Service: 4.5
  • Product Quality: 5
  • Level of Expertise: 5

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Very good Service and Product

  • 5.0
  • Overall Rating 5 stars

Reviewed by:anonymousANONYMOUS Reviewed on:7/22/2012

Pros
-Responsiveness -No problem without a solution
Cons
Email migration was scheduled in a short time frame. Email migration needs time to prepare the company and employees.
Additional Comments
I would highly recommend them to all companies
  • Pricing: 4.5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Live Route review

  • 4.0
  • Overall Rating 4 stars

Reviewed by:SiddharthPeters Reviewed on:4/26/2012

Pros
The approach to the task and deliverable's was professional, organized and timely. They have qualified / competent people in each field of delivery that helped the execution process.
Cons
They need to come up with a delivery handbook that will help users remove the numerous technicalities as a result of the shift to office 365. They are priced in Dollars for a UAE deliverable?
  • Pricing: 3
  • Responsiveness: 3.5
  • Customer Service: 3.5
  • Product Quality: 4.5
  • Level of Expertise: 4.5

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Very Satisfied

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:George_Farhat Reviewed on:4/26/2012

Pros
Always there to answer your questions and queries, very professional, very systematic, fast and excellent support.
Cons
None
  • Pricing: 2.5
  • Responsiveness: 5
  • Customer Service: 4.5
  • Product Quality: 4.5
  • Level of Expertise: 5

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The Satisfaction

  • 5.0
  • Overall Rating 5 stars

Reviewed by:ahmedeid Reviewed on:4/25/2012

Pros
Highly experienced, good follow-up, making an effort, by all means the customer satisfied
Cons
really nothing
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Service and Support of the highest standard

  • 5.0
  • Overall Rating 5 stars

Reviewed by:pmtltd Reviewed on:2/2/2012

Pros
LiveRoute responded in a positive manner to a very difficult and urgent requirement and mapped out a solution to a timescale that surpassed expectations and enhanced our capability.
Cons
There is no negative or neutral comment to make about LiveRoute.
Additional Comments
I would wholly recommend LiveRoute to any business considering engaging their services. I would be happy to provide a detailed endorsement if required.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Office 365 Pilot

  • 5.0
  • Overall Rating 5 stars

Reviewed by:SteveDHG Reviewed on:12/8/2011

Pros
They are very keen to details, they know what we need and how to implement it. Our group of companies are added to the Office 365 portal in a quick but orderly manner.
Cons
None.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 4.5
  • Level of Expertise: 5

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Support Availability

  • 5.0
  • Overall Rating 5 stars

Reviewed by:itUnar Reviewed on:11/24/2011

Pros
Since we are working on a shifting schedule, LiveRoute team has been always there to support us remotely and onsite for any concerns or queries we have on our Office 365 application.
Cons
none so far.
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 4.5

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Approachable Team

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Erz15 Reviewed on:11/24/2011

Pros
They have a very competent team. Consisting of very approachable individuals, who is always ready to listen to your query and deliver an answer or a solution for you.
Cons
None
  • Pricing: 4.5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 4.5

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The views and opinions submitted and expressed here are not those of Microsoft.