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Professional Advantage

1Staff Front Office

by Professional Advantage
  • App Type

    On-Premises and/or Online Application
  • Business Need

    Customer Service, CRM, Human Resource Management
  • Works With

    Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0
  • Industry Focus

    Architecture, Engineering & Construction, General - Applicable to All

1Staff Front Office is built within Microsoft Dynamics® CRM and designed specifically for the staffing industry. 1Staff Front Office allows you to easily create a job, post it online and view applications all within Microsoft Outlook.

Resume Parsing:
- Quickly parse resumes to automatically create candidate records
- Complete control over the list of targeted skills
- Store resumes and cover letters in SharePoint with a link for the candidate record

Candidate Searches:
- Easily search for candidates based on skills, education and other requirements
- Using proximity search, review associates within user defined distance of job location
- Search for stored resumes using Keyword and Boolean Search
- Setup and assign a set of questions to be used as part of application process
- Integrated with job boards for posting of jobs and searching of candidates

Submittals, Interviews and Assignments:
- Submit qualified candidates to customers for review
- Ability for candidates to apply online and update preferences from the employee portal
- Easily track and schedule emails, activities, and appointments
- Quickly complete Job Orders once candidates accept positions

Document Storage:
- Store documents with secure, accessible, searchable repository for resumes, contracts, and other employment documentation
- Store multiple resumes to meet customer submittal requirements

Workflow:
- Ensure consistent candidate experience
- Promptly follow-up with the new candidates
- Complete required on-boarding tasks

Marketing: Generate Demand:
- Manage and track effectiveness of marketing campaigns and key performance indicators
- Target resources with areas of highest return

Sales: Close Deals Fast:
- Single view of customers
- Streamline and automate everyday sales processes
- Access customer data and history online or offline
- Full integration with Dynamics GP for payroll and billing

Customer Service: Deliver Responsive Service:
- View customer information, case management, service history, and support knowledge
- Enhance customer loyalty and profitability with consistent, efficient customer service
- Completely customizable to meet business processes
- Ability to view payroll, timesheet and invoice history

Integrate 1Staff Front Office with your existing system or implement 1Staff Front Office and 1Staff Back Office (PAM) for an end-to-end Microsoft Dynamics solution.

1Staff Front Office has not been reviewed by any customers.

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