GFI-Sync is the tool you were all waiting for.
It synchronizes devices and checks between GFI-MAX and Microsoft CRM.
You will never need to leave Outlook. With Dynamics CRM Client for Outlook and GFI-Sync, devices in GFI are available in Outlook. Checks (incidents) in GFI are created as Cases in CRM and cases are linked to the reported faulty device. Note entered in CRM case are updated in GFI Dashboard.
With most device specifications in the Device entity in Outlook, from Outlook you can start Take Control on the Device without the need to switch between products and login to GFI-MAX.
All software installed on monitored computers and servers and discovered by GFI agents are updated in CRM offering MSP new ways to manage software licensing and renewal effectively.
GFI-Sync, GFI-MAX & CRM 2011 Synchronization has not been reviewed by any customers.
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The views and opinions submitted and expressed here are not those of Microsoft.