- Q-Service is an add-on to CRM 2011 online and on premise
- Services list bill customer, for service, either per hour or at fixed rate.
- Manage cases with remote, onsite and workshop jobs (customized CRM activities)
- Billing and invoicing
- Integrated with QuickBooks
- Remote Monitoring and Management (RMM) Sync with N-able, GFI-Max, Lab-tech and Kaseya. Sync incidents from RMM with Cases in CRM, create and update Devices in CRM based on discovered Devices in CRM
Q-Service - IT Services Management for CRM 2011 has not been reviewed by any customers.
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