Comcity Technology Pty Ltd

Comcity Technology Pty Ltd

4.5 stars (Rated by 6 customers)

Melbourne, Victoria, AUS | View Map & Address

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Phone: +61 1300 266 248
Fax: +61 (03) 9614 1300

Comcity Technology Pty Ltd has an overall rating of 4.5 stars  from 6 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Comcity helped us increase our ROI.

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Ryan_Morgan Reviewed on:1/06/2012

Pros
Comcity helped us decide which solutions and products were best for our IT environment and business operations. They deployed all solutions with expertise and ease. We didn’t have to worry about anything. The solutions they implemented have helped us reduce our operations costs and improve efficiency and productivity therefore increasing profits.
Cons
Initially we thought the pricing seemed high, however after seeing all the work that was done and our ROI improve, we see that is definitely worth it.
  • Pricing 4
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Outsourcing our IT helped save time and money

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Lisa_Cannon Reviewed on:29/05/2012

Pros
Their customer service and one-on-one technical support both from our account manger and the service desk technical team means there is always someone who is familiar with our IT environment to respond to any issues we may have.
Cons
Based on our experience to date, nothing negative comes to mind.
Additional Comments
Great service and helpful, happy staff.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Complete, premium IT service tailored to suit our needs

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Robert_Moore Reviewed on:11/05/2012

Pros
The best thing about working with Comcity is they offer the whole package; not only did they implement our effective SharePoint and Exchange solutions but they also hosted them for us too. Other providers we checked out only offered one or the other, with Comcity we didn’t have to worry, they took care of everything.
Cons
Nothing to date, we are very happy.
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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High Level of Expertise and Customer Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:EmilyHealy Reviewed on:10/05/2012

Pros
It is clear that the Comcity team have lots of experience in both technology and customer service. They took care of everything, we didn’t have to worry about anything. They always answered our in enquiries promptly, a real pleasure to deal with.
Cons
Nothing. Given the opportunity I would be happy to work with the Comcity team again.
  • Pricing 4
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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Flexiable and Reliable

  • 4.0
  • Overall Rating 4 stars

Reviewed by:Eoinstevens Reviewed on:10/05/2012

Pros
When we came on board with Comcity we knew we needed help with our IT systems but had no idea where to start; their team were really helpful and supportive. They took the time not only to evaluate our current IT structure and environment but also examine our future business goals to see where we could use our IT systems to help us improve our business processes and grow.
Cons
When researching other IT services companies we found some others to be slightly cheaper but I think Comcity's service quality and dedication is well worth it.
  • Pricing 3
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 3
  • Level of Expertise 5

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Experience over a long Tenure

  • 4.0
  • Overall Rating 4 stars

Reviewed by:Michael_Adams Reviewed on:27/10/2011

Pros
Comcity have always been very professional in all my dealings, Staff are great, pricing is ok for some services however the quality from the support is fantastic
Cons
Sometimes pricing is a little cheaper on sale at retail shops, but paying a small amount extra for the convenience wins hands down
Additional Comments
I have recommended Comcity to the new company I am working at and hopefully they will take us on board, as their services enable our business above and beyond all my expectations
  • Pricing 3.5
  • Responsiveness 5
  • Customer Service 4
  • Product Quality 3.5
  • Level of Expertise 4

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The views and opinions submitted and expressed here are not those of Microsoft.