Solutionware Pty. Ltd.

Solutionware Pty. Ltd.

4.5 stars(Rated by 6 customers)

MULGRAVE, Victoria, AUS | View Map & Address

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Phone: 1300 78 06 05
Fax: 3 95606250

Solutionware Pty. Ltd. has an overall rating of 4.5 stars  from 6 customers.

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Service!

  • 4.0
  • Overall Rating 4 stars

Reviewed by:drv_pty_ltd Reviewed on:24/08/2010

Pros
They have the right staff with the right attitude! Their dedicated service center has given us a friendly, knowledgeable tech every time we call who is ready to assist us remotely immediately or send out an onsite tech if required. Their onsite staff when required are second to none and their fixed price plans (which we will sign up to very shortly) will give us the certainty of fixed price IT with greater uptime than we currently experience which will reduce time our staff spend spinning their wheels waiting for systems to reboot!
Cons
Prior to their service center calling the office and getting the receptionist who took a message to get back to us was annoying - but they have solved that issue now.
Additional Comments
Being a Microsoft award winner gives us the confidence that we are dealing with a trusted advisor that has achieved a valuable vendor recognition that I would not hesitate recommending to others.
  • Pricing: 4
  • Responsiveness: 4
  • Customer Service: 4.5
  • Product Quality: 4
  • Level of Expertise: 4.5

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IT Support

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Beachbabe230 Reviewed on:5/08/2010

Pros
Prompt Service with friendly attention. Very knowledgable team of consultants. Always exceed our expectations.
Cons
No problems
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Solutionware Service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:MordyWayne1 Reviewed on:5/08/2010

Pros
After Hours Support is Great. Friendly and Professional Service. Prompt Service at all times. Good connections with providers of infrastructure services
Cons
N/A
  • Pricing: 5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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Solutionware Review 2010

  • 4.0
  • Overall Rating 4 stars

Reviewed by:Singer2012511 Reviewed on:3/08/2010

Pros
THe people that work there.
Cons
Not much.
Additional Comments
Excellent company to deal with.
  • Pricing: 3.5
  • Responsiveness: 4
  • Customer Service: 4.5
  • Product Quality: 4
  • Level of Expertise: 4.5

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Profesionallism starts with Solutionware

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:Jumps1163 Reviewed on:1/08/2010

Pros
What I really like about Solutionware is that they are not a one man band. In an industry that is filled with companies that have only 1 technician, Solutionware stands out, and has a vast team of professional IT technicians that can and will act on any support call immediately. They are also a pretty good looking bunch of guys.
Cons
Really hard to faulter there service and committment to your business
  • Pricing: 4
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 4.5

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Solutionware IT Support

  • 5.0
  • Overall Rating 5 stars

Reviewed by:AkLZR1 Reviewed on:21/07/2010

Pros
Solutionware have been supporting our company for over 20 years. We have used them as part of our Professional Services Team for all of that time and have found them responsive to our needs and a very reliable source of support.
Cons
No issues
  • Pricing: 4.5
  • Responsiveness: 5
  • Customer Service: 5
  • Product Quality: 5
  • Level of Expertise: 5

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The views and opinions submitted and expressed here are not those of Microsoft.