Service Type:Consulting, Professional Service
Business Need:Customer Service, CRM
Works With:Microsoft Dynamics CRM Online
Industry Focus:General - Applicable to All
CRM is a business strategy, not just a technology… learning more about a customer’s needs and behaviours enables a firm to develop stronger, more profitable relationships.
Establish a 360-degree view of customer interaction and sales opportunities.
Deliver value with integrated interaction and knowledge management.
Plan, implement, and measure more effective marketing campaigns
CRM - has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.