Australian Government Case Management Solutions
Service Type:Consulting, Professional Service
Business Need:Business Application Development, Business Process Management, Compliance
Works With:Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM Online, Microsoft Lync, Microsoft Office 2010, Microsoft SharePoint Server 2010
Birchman delivers Government Case Management solutions leveraging the Microsoft platform.
The Microsoft Citizen Service Platform is a solution set that Government agencies, local, state and federal, may need to help improve services. Component-based and rapidly configurable, Microsoft Citizen Service Platform can support common technology and process foundations across agencies - helping agencies to deliver high quality, and highly efficient, service to citizens and businesses, everywhere. While many capabilities come standard, we also provide templates to help you deliver specific local government solutions.
The Microsoft Dynamics xRM framework with tools such as SharePoint, Office and Lync can deliver truly citizen-centric services more efficiently, faster, and cheaper. Fully integrated with your productivity, collaboration, database, and communications tools, Microsoft Dynamics xRM based case management solutions — available for on-premises use or as a cloud-hosted service — provides a powerful foundation for making your agencies citizen interactions more convenient and for boosting your constituent satisfaction.
Birchman has been a Microsoft Partner for over ten years and is currently a Gold Partner. We are proud to employ the most awarded Microsoft xRM Architects in Australia. Birchman staff hold multiple ‘xRM project of the year’ awards from Microsoft in the seven years it has been awarded nationally. This is indicative of the thought leadership and acknowledged quality delivery best practices we can provide your organisation.
With our vast experience in deploying solutions into private and public sector clients, combined with leading-edge development methodologies including RUP and Agile, Birchman is ideally placed to rapidly deliver value to your organisation.
Australian Government Case Management Solutions has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.