EnSure for Microsoft Productivity Platforms
Service Type:Managed Services
Business Need:Hosting Services, IT Outsourcing, Help Desk Services
Works With:Microsoft Exchange Server Exchange Server Enterprise 2013, Microsoft Lync Server 2013, Microsoft Office 365, Microsoft SharePoint Server 2013 Enterprise
Industry Focus:General - Applicable to All
More and more organisations are relying on Microsoft’s productivity platform to support critical applications, information and processes.
It’s vital the correct support model in place to ensure the platforms are performing to the required level, and are available to support all business functions.
EnSure supports the full Microsoft Productivity Platform, whether on-premise, in the cloud, or both. It enables you to focus on your business without worrying about day-to-day issues.
EnSure gives you peace of mind. When a technical issue impacts your business operation, you don’t need to worry about support costs. You’ll have unlimited support calls for a fixed monthly fee.
EnSure is a proactive support offering, underpinned by Ensyst’s ITIL-based service desk and processes and highly qualified Microsoft experts that focus on ensuring your Microsoft Productivity services are performing at optimal level, reducing issues and the risk of downtime.
What you’ll get with EnSure
- Fixed monthly fee
- Unlimited support calls
- Service Level Agreements (SLAs)
- Backing of an ITIL-based service desk
- Change, incident and escalation management
- Access to certified and experienced Microsoft technical experts
- Proactive patching and maintenance
- Guidance on future technology enhancements
EnSure provides insurance for your Microsoft Productivity platform
EnSure for Microsoft Productivity Platforms has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.