Features

• Service Type:

  Hosting Service, Web Design

• Business Need:

  Data Analytics, Reporting, Business Intelligence (BI), Web Analytics, Usability Testing, Intranets, Extranets, Portals, Document Management, Financial Analytics and Reporting, Business Application Development, Business Process Management, Enterprise Resource Planning (ERP)

• Works With:

  Microsoft Office PerformancePoint Server 2007, Microsoft Office SharePoint Server 2007

• Industry Focus:

  Retail

Description

The Retailer’s Portal was designed by Professional Advantage using Microsoft SharePoint to help multi-outlet retail organisations improve communication and collaboration between stores, automate manual and paper-based processes and store and manage key content.
In addition, the Retailer’s Portal provides role-specific views and functionality to support head office staff, store managers, franchisees and store operators. 




1. Head Office View: For the creation, posting and access to content (Events, News, Alerts, Policies etc) including department sites




2. Store Manager View: For access to Store Manger targeted news items, reports and alerts, the approval of store related forms and workflows, access contact lists and rosters and more




3. Store User View: For access to store and customer related forms, staff alerts, collaboration tools such as discussion boards, new staff notices, training events, store and product info etc.




4. Franchisee View: For the consolidation of single or Multi-store performance and communication while maintaining content and activity relating to the franchise code of conduct and business operations.




Features and Benefits Include:



Forms and Approval Processes: The electronic forms and approval procedures streamline the processes of leave applications, new employee registration, credit applications and helpdesk issues.




News and Announcements: Company news and announcements can be issued to all stores and staff via Retailer’s Portal to keep everyone informed of relevant information.





Reports and Benchmarking: View up to date reports such as top performing store and set benchmarks against top and average performing stores.





Training and Calendars:Provide new staff with training content, schedules, up to date policies and procedures.