SharePoint 2010 Application Support Service
Service Type:Consulting, Professional Service
Business Need:Intranets, Extranets, Portals
Works With:Microsoft SharePoint Server 2010
Industry Focus:General - Applicable to All
Developing for Sharepoint 2010 is not your typical .NET development exercise. There are a number of constraints to consider, as well as the integration of typical Sharepoint applications to other business systems. Readify created the Sharepoint 2010 Application Support Service to cater specifically for these needs. We can reduce your support costs, improve application support response, and most importantly, return your development team to innovating for the business.
Whilst specifically for Sharepoint Applications, this service is borne of experiences from our decade of developing leading edge .NET applications for Australian clients:
- Over time, applications we had developed for clients lost business relevance without code level support
- Clients found it prohibitively expensive to support applications by diverting their own developers, not to mention invest in multiple lab environments.
- Traditional support centres who provide "warm bodies" could not enhance or extend applications to meet changing business needs or technology trends
- The internal systems we developed internally provide us with a significant ROI. Our consultants are free to do what they do best, develop innovative solutions for clients; and our internal applications benefit from rigorous continual enhancement.
We use Sharepoint ourselves, and support the system as an external customer with our Sharepoint Application Support Service. The experience we've gained prompted packing this offering for our clients.
Support When You Need It
Once your code is securely managed in the Readify environment, you are no more than a phone call or email away from in-depth support. Because we replicate the application environment securely in the cloud, we can quickly focus on troublesome code, replicate an issue, and test multiple solution scenarios, without impacting your production environment.
We provide rapid response, and transparent resolution timeframes.
You can engage the Readify Application Support Service in in one of three options:
- The Bronze Service provides phone and email response during standard business hours (9-5, Mon-Fri)
- The Silver Service provides phone and email response from 7am-7pm Mon-Fri
- The Gold Service adds 24x7 hour phone response to the Silver Service
Simply choose the option that most suits your organisational requirements.
SharePoint 2010 Application Support Service has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.