Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 4.0, Microsoft Dynamics GP 10

• Industry Focus:

  General - Applicable to All, Nonprofit, Professional Services

Description

Professional Advantages has been implementing software solutions to improve the performance of our customers business through the application of the latest technology for nearly 20 years.

These solutions can include:

- Microsoft Dynamics CRM as a platform solution that comes with a CRM template
- Microsoft Dynamics GP (Formerly Great Plains) as a finance or ERP
- Microsoft Dynamics Retail Management System for your POS requirements
- Microsoft SharePoint for your document and content management
- Business Intelligence
- Infrastructure

We have used Microsoft Dynamics CRM as a platform or XRM (Anything Relationship Management) to create specialist line of business applications and/or vertical industry solutions. These solutions have been used stand alone or integrated back into best of breed systems such as Microsoft Dynamics GP (Formerly Great Plains), Microsoft Office SharePoint System and Microsoft Dynamics Retail Management System to provide a total solution. The unique distinction of Professional Advantage, is that it is able to help companies improve performance across the entire organisation, offering unrivalled breadth and depth of solutions.

By using Microsoft CRM as a platform you can quickly create line of business applications while using the standard Microsoft CRM building blocks such as:

- Microsoft Office including Outlook, Word and Excel
- Workflow
- Reporting Services

As the business changes either through growth, new business opportunities or regulatory changes the solution can be rapidly reconfigured to meet these new requirements.