Ideaca has an overall rating of from 9 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
Effigi - Director of IT
- 4.5
Reviewed by:S_Lavoie Reviewed on:08/02/2013
- Pros
- I am generally satisfied. The level of service meets my expectations.
- Cons
- There are some basic issues with the system that we shouldn't have had. Ideaca's technical support for AX Retail relies on one person. When he is not in, we're in trouble. I am not confortable with this type of support ie be dependant on 1 person.
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Suncor - Manager, Retail Systems and Support
- 5.0
Reviewed by:C_Malec Reviewed on:04/12/2012
- Pros
- Ideaca's staff were all very competent and professional. They had a good knowledge of our requirements and business and delivered a high quality solution on time, on budget.
- Cons
- N/A
- Additional Comments
- N/A
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RiskCheck Inc. - SVP Contractor Check
- 4.0
Reviewed by:d_hughes Reviewed on:27/11/2012
- Pros
- Ideaca delivered great technical skills during the project for RiskCheck. Ideaca came up with a creative technology solution for our business.
- Cons
- More focus on support process after go-live.
- Additional Comments
- The system will provide a great opportunity for RiskCheck to grow our business.
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ShawCor - VP of IT
- 4.5
Reviewed by:l_marshall Reviewed on:23/11/2012
- Pros
- More flexible than other vendors in approach to pricing. Delivered the project within the original estimate/budget.Ideaca has been among the top vendors that the client has dealt with over his 30 year career. All of the people within Ideaca from the sales team to the entire project team have been responsive, great listeners and able to adapt to the client’s needs and challenges. Listened to client needs and took the time to clearly understand the client's business goals. Showed great flexibility delivering the solution as promised.
- Cons
- Ideaca's inability to retain the same project team during an unexpected/temporary four week pause in the project.
- Additional Comments
- The client looks forward to working with Ideaca on Phase II in a few months time.
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Petro-Canada - Senior Systems Analyst
- 4.5
Reviewed by:d_evangelista Reviewed on:31/08/2011
- Pros
- Ideaca helped us select the right solution for our business and assisted with design, configuration and customization. Ideaca brought knowledgeable retail consulting expertise along with strong product knowledge.
- Cons
- Nothing.
- Additional Comments
- We are seeing an excellent return on investment with our automated financial reporting and inventory systems. The original data input stage involved three separate applications which has now been reduced to one. We’ve also reduced our cycle times by one to two hours per day. If you take into account the hundreds of Petro-Canada retail associates affected by this change, the collective time savings add up to thousands of business hours each year.
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Jonas Software - Vice President of Product Development
- 4.0
Reviewed by:s_ecclestone Reviewed on:20/05/2011
- Pros
- A proven methodical approach to software development. The build is controlled by strong project management skills.
- Cons
- There were no major issues to report.
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ZCL Composites Inc. - Manager, Integration
- 3.5
Reviewed by:c_warawa Reviewed on:16/05/2011
- Pros
- - Willingness to work as a partner with their customers - Knowledgeable and personable project team members - Flexibility to deal with changes as they arise during the project - Honesty to have "unbillable" hours when the team members were learning how certain functions/parameters work - Willingness of the team members to do whatever needed to be done to be ready for go-live - Willingness to deal directly with ISVs to resolve issues that arose
- Cons
- - Limited number of manufacturing customers using AX 2009 - Limited number of AX 2009 customers
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HDS Retail North America - Vice President of Information Technology
- 4.5
Reviewed by:Mario_B Reviewed on:06/05/2011
- Pros
- Our experience with multiple projects including Dynamics AX for Retail, Retail Analytics and a Store Portal.
- Cons
- No major issues.
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Soberman LLP - IT Manager - Multiple Projects
- 5.0
Reviewed by:Sean_JP Reviewed on:20/04/2011
- Pros
- Ideaca brought excellent resources to support our deployment and had a very high level of integrity and honesty.
- Cons
- No issues come to mind.
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The views and opinions submitted and expressed here are not those of Microsoft.
