Altus Dynamics Knowledge Services
Business Need:Help Desk Services, Technical Support, Enterprise Resource Planning (ERP)
Works With:Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 2013, Microsoft Dynamics NAV 2009, Microsoft Dynamics NAV 2013, Microsoft Dynamics NAV 5
Industry Focus:Education, Government, Nonprofit
The pro-active side of Altus Dynamics Support is ‘Knowledge Services’. The vision of Knowledge Services is inspired by a phrase coined by Maya Angelou: “When you know better, you do better.” The vision is to cultivate a learning culture for Altus Dynamics’ existing clients in any phase of implementing and operating with products sold by Altus Dynamics.
Ultimately, every prospect, every customer, and every user needs to be captivated by what these products can do and be curious enough to keep learning so it is a constant activity in their work life. Services include training, knowledge-based articles, and on-demand access to knowledge that a user requires to perform their job.
This is an ever-growing and dynamic element of the customer service we offer, so clients can continually be stimulated to become experts of their solution.
Altus Dynamics Knowledge Services has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.