Infront Consulting Group

Infront Consulting Group

4.5 stars (Rated by 14 customers)

Toronto, Ontario, CAN | View Map & Address

View Phone Number
Phone: +1 (416) 503-8350 x21
Fax: 425-696-2704

Infront Consulting Group

Integrated Incident Management for DevOps with TFS and Service Manager

(0 reviews - Review this app or service)
  • Service Type:

    Consulting, Professional Service
  • Business Need:

    Help Desk Services, Content Management, Project Management
  • Works With:

    System Center 2012 Orchestrator, System Center 2012 Service Manager, Visual Studio 2010, Visual Studio 2012 Team Foundation Server
  • Industry Focus:

    General - Applicable to All

Infront Consulting Group works with development and operations groups (DevOps) in customer organizations to help them integrate work items in Team Foundation Server (TFS) with incidents in System Center Service Manager.

Avoid duplicate data entry in TFS and an incident management or ticketing system with TFS and Service Manager (SCSM) integration. Infront can help you to implement bi-directional communications between TFS and SCSM. This will allow for a work item or bug opened in TFS to automatically open an incident in Service Manager and when the work item is closed in TFS, close the associated incident in Service Manager. Alternatively, if change are made to the incident in Service Manager, the work item can be updated in TFS and when the incident in SCSM is closed, it will be closed in TFS.

Integrated Incident Management for DevOps with TFS and Service Manager has not been reviewed by any customers.

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