Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Server Management and Installation, Help Desk Services, Business Process Management

• Works With:

  Microsoft Exchange Server 2010, Microsoft Systems Management Server, All Versions, Operations Manager, Service Manager, Windows Active Directory (AD)

• Industry Focus:

  General - Applicable to All

Description

Setting up notifications from your disparate systems or through a center Enterprise Management System (ESM) is common within most organizations. For organizations looking for greater maturity, the ability to incorporate notification escalation as well as report on SLA violations, Infront has an offering that addresses these and other needs.

Infront works wiith Derdack's EnterpriseAlert solution to incorporate notification to multiple device types; SMTP, SMS text. And to manage alert escalation based on the notification hierarchy defined for support of a given application or business service.