Download a free Prognosis license for 250 endpoints today.
According to customers, 80% of Lync support issues have a root cause outside of Lync. SCOM and Lync Monitoring Server are Microsoft focused. IR heavily invests in developing Prognosis, the world's leading Multi-Vendor communications systems specific management application that provides enterprises and managed service providers with a single view to manage multi-vendor communications systems in real time, or in forensic replay, or in period of time reports.
Real time multi-vendor communications systems management is necessary to: ensure end user satisfaction, proactively avoid expensive outages, achieve timely ROI for new implementations, optimize operations, and eliminate finger-pointing among support teams and vendors.
With a free Prognosis license for 250 users, you can manage: Microsoft Lync, Cisco UC, and Avaya voice quality.
Prognosis user quotes: "Prognosis is the canary in the coal mine because its real time capabilities see network problems before our network tools see them or before our end users even report problems to us." -and- "It would be a nightmare to manage communications systems if we had to go to multiple management applications."
In addition to the free version of Prognosis, advanced versions of Prognosis are offered to extend UC systems management capabilities to: virtualization, custom developed solutions, CTI integrations, contact centers, UC related databases, custom reporting, custom data segmentation needs, and much more.
Free Prognosis License for Lync, Cisco, and Avaya monitoring has not been reviewed by any customers.
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