Application Description
1st Touch delivers best of breed enterprise mobile technology to field service organisations, with ready to use vertical market applications in areas such as Social Housing and Local Government, supported by a flexible easy to use mobile platform.
1st Touch Mobile is developed on the Windows Mobile platform and is a true enterprise solution. This means that a single mobile application can be used right across the business rather than the deployment of multiple point solutions for individual areas, which are difficult to integrate and costly to support.
The benefits of this approach are less resource required for implementation and support, easier upgrade rollouts, less training and more consistency of mobile working processes and operations.
The 1st Touch mobile platform technology that delivers this functionality includes:
Application Server Forms Management Data Warehouse Smart Client Web Document Portal Field and Management reporting Job POint Tracking Integration suite
Alongside the mobile platform 1st Touch Mobile uniquley provides ready to use vertical applications providing functionality for different vertical markets and different areas within the organisation.
1st Touch in Social Housing
1st Touch is the only mobile solution supplier to focus on this market and to have proven expertise in this sector. Ready to use applications deliver best practice workflow and enable dynamic data capture whilst enabling management oversight of work and operative status. Over 15% of this market has implemented 1st Touch with more joining every month.
1st Touch has created a range of modules for mobile workforce automation for this market. These modules represent specific areas of functionality required within the Social Housing environment, following a best practice approach to workflows, security, user access and management oversight.
The software has been developed using the following key influences:
The National Housing Federation best practice guidelines Feedback from customers Guidance from leading industry consultants
1st Touch Social Housing modules are ready to run, being well proven in the marketplace. Functionality is pre-configured so the solutions can be installed, up and running and adding value in a very short space of time
Social Housing solutions include:
Responsive Repairs Voids Pre & Post Inspections GPS Job Tracking; Gas Servicing CP12 Electric NIC/EIC Van Stock/Materials Management Energy Performance Surveys/EPS Health & Sa
1st Touch delivers best of breed enterprise mobile technology to field service organisations has not been reviewed by any customers.
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