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WaveXtend

Data Manipulation Framework for Microsoft Dynamics CRM

by WaveXtend

Data Manipulation Framework for Microsoft Dynamics CRM has an overall rating of 4 stars  from 1 customer.

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This product extends the possibilities of CRM

  • 4.0
  • Overall Rating 4 stars

Reviewed by:wvanrij Reviewed on:16/02/2011

Pros
One of the biggest problems I encounter when I implement CRM at the customer, is the fact that you always must use plug-ins to perform essentials tasks. One example is the birthday field. Our customer wanted to know the age of a contact (for marketing campaigns), but standard CRM only supports the birthdate itself. A workflow is not an option, and unless you want to build plug-ins or custom workflow steps, you cannot fullfill this requirement. This is where this application comes in. It can do this with a simple configuration step. Another example: What if you want to use aggregated values from sub-records. Normally one would start writing plug-ins. With the calculation framework this is as simple as calculating someones age. We deployed this tool in an enterprise environment (5000 users,15 countries) and this tool keeps on amazing us what it can calculate. This is defenitely a reccommended and essential application for an implementation that requires more than standard customizations.
Cons
There isn't much not to like about the application. It does exactly what it says on the tin. The only problem that the calculation framework can have is that the partner must have knowledge about the customers' solution and how Dynamics CRM works. This tool is ideal for a Dynamics CRM Partner, looking to distinguish themselves from a partner that will use custom development to deliver a solution and a partner that can deliver the requirements fast and reliable through a simple, centralized and standardized tool.
Additional Comments
We had no issues installing the calculation framework on multiple servers, throughout a worldwide network. The response of the application is fast, sometimes even faster than a standard workflow.
  • Price 4
  • Deployment Time 3.5
  • Needs Met 5
  • Compatibility 4
  • Performance 4.5

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