AlfaPeople

AlfaPeople IT Service Management and Helpdesk

by AlfaPeople
  • App Type

    Online Application
  • Business Need

    Customer Service, CRM, Help Desk Services
  • Works With

    Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online, Microsoft Lync 2013
  • Industry Focus

    General - Applicable to All, Government, Professional Services

AlfaPeople IT Service Management and Helpdesk has an overall rating of 5 stars  from 1 customer.

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Excellent Service Desk souliton that's ITIL compliant

  • 5.0
  • Overall Rating 5 stars

Reviewed by:JohnMahoney Reviewed on:27/01/2012

Pros
The only ITIL compliant solution in the market for Dynamics CRM 2011. Native application leverages all of the in-built capability of the platfrom. Additional functionallity improves your customer service operation whilst reducing cost.
Cons
Nothing
  • Price 5
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 5
  • Performance 5

100% of 3 people found the following review helpful. Did you? Yes or No | Report this review | Show Reply

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The views and opinions submitted and expressed here are not those of Microsoft.