IRW Systems Ltd - UK

IRW Systems Ltd - UK

4.5 stars (Rated by 3 customers)

Paisley, Scotland, GBR | View Map & Address

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Phone: +44 (0141) 8893088
Fax: +44 (0141) 8421433

IRW Systems Ltd - UK has an overall rating of 4.5 stars  from 3 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

SLC IT Toolkit (MS Project Server)

  • 4.0
  • Overall Rating 4 stars

Reviewed by:MartinLow Reviewed on:04/01/2012

Pros
From the outset of the project IRW worked in partnership with the Council as we collectively developed our knowledge and understanding of MS Project Server. Their commitment to achieving successful project outcomes has been evident from day one.
Cons
Configuration management and unit/system testing prior to release could have been better, however having said this, IRW have responded positively to issues as and when identified.
Additional Comments
Deploying and enterprise scale Project and Programme Management solution is not easy due to the multiple configuration options available within the product, however we beleive that our choice of product and implementation partner was the correct one.
  • Pricing 4.5
  • Responsiveness 4
  • Customer Service 4
  • Product Quality 4
  • Level of Expertise 4

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CMAL Intranet

  • 4.0
  • Overall Rating 4 stars

Reviewed by:AndrewFlockhart Reviewed on:05/12/2011

Pros
Good understanding of the product
Cons
Good do better on communication, getting back to you with regular updates
  • Pricing 4
  • Responsiveness 3.5
  • Customer Service 4
  • Product Quality 4.5
  • Level of Expertise 4.5

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Infrastructure design and maintenance

  • 5.0
  • Overall Rating 5 stars

Reviewed by:Pendlebury Reviewed on:21/10/2011

Pros
Depth of knowledge of their consultants and efficient service, good helpdesk hours and support and fully qualified Microsoft Engineers.
Cons
N/A
Additional Comments
Continuing to use IRW's infrastructure support services
  • Pricing 5
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 5
  • Level of Expertise 5

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