AlfaPeople offers 5 applications:
Online Application by: AlfaPeople
Release Date:
11/01/2010
Price:
For Purchase
AlfaPeople ITSM gives your organization the ability to focus your helpdesk and IT service strategy and around established industry best practices for greater efficiency.
Only AlfaPeople ITSM provides an out-of-the-box ITIL 3.0 certified solution based on Dynamics CRM 2011, offering complete IT service management functionality embedded in a familiar, easy to use solution.
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Business Need:
Customer Service, CRM, Help Desk Services, Business Process Management
On-Premises and/or Online Application by: AlfaPeople
Release Date:
27/07/2012
Price:
For Purchase
The AlfaPeople Loyalty solution allows you to configure which products can earn your customers rewards. Products can be configured by country and by customer allowing you to segment your customer base and promote specific products by target market.
Your customers can be given access to your AlfaPeople Customer Loyalty Portal which allows them to log in and see their...
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Business Need:
Customer Service, CRM, Marketing Communications, Digital Content
On-Premises and/or Online Application by: AlfaPeople
Release Date:
14/03/2012
Price:
Free
Build stronger, faster customer relationships around the world with the Global Assignment solution for Dynamics CRM 2011. AlfaPeople designed Global Assignment to provide quick sharing of information by automatically assigning records for any entity custom or standard.
It optimises the client sales lifecycle and prioritises the best leads and opportunities to the most ideal...
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On-premises Application by: AlfaPeople
Release Date:
14/03/2012
Price:
Free
Finally, there is a way to efficiently send emails to one or more email addresses from the same entity.
AlfaPeople have designed the Multi Mail Selector custom workflow activity to provide functionality to uniquely address any, or all, of the email addresses on an Entity. Functionality that is not available with standard Dynamics CRM workflow.
Standard functionality of CRM...
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Business Need:
Customer Service, CRM, Marketing Communications, E-mail Hosting and Management
On-Premises and/or Online Application by: AlfaPeople
Release Date:
28/06/2012
Price:
For Purchase
Effective user adoption is the absolute best predictor of enterprise software success. While there are several factors that can lead to poor implementation results, lack of user adoption is one of the primary reasons why CRM projects fail. The best-designed CRM system in the world is worthless if your employees aren’t using it.
User adoption is about fast-forwarding benefits...
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