ConsultCRM has an overall rating of from 16 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
A great experience
- 5.0
Reviewed by:HazCRM Reviewed on:24/06/2012
- Pros
- ConsultCRM did a great job in understanding our needs and translated them into a well thought out solution. They provided tailored training solution that greatly helped our team adopting the application. I would recommend them for your Microft CRM implementation.
- Cons
- Nothing. All good.
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An excellent implementation and successful
- 5.0
Reviewed by:Jack_2009 Reviewed on:10/03/2012
- Pros
- ConsultCRM took the time to understand our specific needs and created a completing solution that added value for the users. Therefore, the users adopted it from the start.
- Cons
- Nothing
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Great results from a well managed implementation
- 5.0
Reviewed by:Pink-Lady-2012 Reviewed on:20/02/2012
- Pros
- They understood well what our specific requirements were and implemented them well. Delivered tailored training too anlog with integration to our ERP system.
- Cons
- Nothing
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As a satisfied customer of ConsultCRM
- 4.5
Reviewed by:Graham_grg Reviewed on:06/01/2012
- Pros
- They are always very professional, while also remaining human. The level of expertise is exceptional and I would happily recommend CCRM to anyone.
- Cons
- The email for this survey. 1. Neither of the links worked 2. I had to find my Microsoft Live password to complete this, not something I use every day 3. Not sure what the 'Title' should have been 4. What do the ratings 1-5 mean? Is 5 high or low?
- Additional Comments
- 1 + 4 = 5
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CRM 4.0 Integration project
- 5.0
Reviewed by:PerryWeintraub Reviewed on:05/01/2012
- Pros
- Not only do ConsultCRM have an expert knowledge of the product but they spent the time getting to know us and our business needs. This allowed us to create a CRM system that not only fitted the business needs now but also for ease of integration with future developments.
- Cons
- N/A
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Successful CRM 4.0 Project Delivered
- 5.0
Reviewed by:CRM_Customer Reviewed on:04/01/2012
- Pros
- ConsultCRM demonstrated that they have significant technical expertise and knowledge of Dynamics CRM. They successfully implemented CRM into our business and trained the team to adapt and extend the system as our business needs changed.
- Cons
- Nothing negative.
- Additional Comments
- I would recommend anyone looking at implementing Dynamics CRM that they consider using ConsultCRM.
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good understanding of our companys needs
- 5.0
Reviewed by:onlinecrm Reviewed on:22/09/2010
- Pros
- they took the time to understand our companys needs and processes. Mapped them into microsoft crm successfully.
- Cons
- nothing particular
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Excellent Service
- 5.0
Reviewed by:MrsLoveless Reviewed on:14/09/2010
- Pros
- Excellent response time, knowledgeable and friendly consultants
- Cons
- n/a
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Successful implementation, highly technical, understood our business needs
- 4.5
Reviewed by:happy_customer92 Reviewed on:13/09/2010
- Pros
- Technicaly sound about the product, development team understood our sometimes complex business needs and customised the product accordingly.
- Cons
- Development can be expensive!
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Very professional and customer focused company
- 5.0
Reviewed by:Rimmington Reviewed on:13/09/2010
- Pros
- Excellent attention to detail Great personal service and caring attitude Very competitive
- Cons
- Nothing - there are no negatives
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Great CRM Project Delivered!
- 5.0
Reviewed by:CustomerJack Reviewed on:13/09/2010
- Pros
- They actually listen to your needs and deliver meaningful advice and support. Their CRM knowledge is superb.
- Cons
- Nothing - all my interactions to date have been very positive.
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Dynamics CRM 4.0 successfull project + support
- 5.0
Reviewed by:Mark_my01 Reviewed on:09/09/2010
- Pros
- They're business understanding Excellent customer Service
- Cons
- n/a
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Great Support and Training for CRM
- 5.0
Reviewed by:code2270 Reviewed on:18/08/2010
- Pros
- We have worked with the team on and off for the past 3 years and everytime we do the response is great
- Cons
- All Good
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A very professional delivery and very good support too.
- 5.0
Reviewed by:Happy-CRM Reviewed on:17/08/2010
- Pros
- The team are very experienced in Microsoft CRM and truley understand business processes and how to implement these into the application. The technical team completed the system integration with our ERP system on time and to budget. Following the implementation, the support team too have been very responsive to the questions we've thrown at them.
- Cons
- Nothing
- Additional Comments
- I would highly recommend the team and company.
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Could be better
- 1.0
Reviewed by:Disgruntled_user0 Reviewed on:07/07/2010
- Pros
- A great support and training function - once what you ask for has been developed
- Cons
- The attitude of the development team, the developers at times did not understand the requirment and were far to technical for a non techie audiance. Thought they understood our business better than we did
- Additional Comments
- Price Price Price, make sure you are getting what you pay for, as we have since found out we were effectivly charged for development time that was not needed as they actually completed the work in half the time. Smacks of misleading the client on effort required to bump up a consultants daily rate
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Could be better
- 3.0
Reviewed by:CRM_disaster1 Reviewed on:25/06/2010
- Pros
- Knew the product very well, Training was excellent
- Cons
- Over priced for level of delivery, the inital document outlining pricing is not a tru reflection of actual costs, more time could be spent on this prior to final proposal. Very defensive when questioned on certain aspects of delivery, and actual time taken for development.
- Additional Comments
- Lots of partners out there and suspect some are more honest on actual pricing, looks good up front, but was to far down the line when true costs became apparent.
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The views and opinions submitted and expressed here are not those of Microsoft.
