IMEX Technical Services Ltd has an overall rating of from 9 customers.
The views and opinions submitted and expressed here are not those of Microsoft.
IMEX Service
- 5.0
Reviewed by:MichelleFogarty Reviewed on:19/03/2013
- Pros
- They have an excellent customer service, and nothing is too much trouble. All services they provide are outstanding.
- Cons
- Nothing
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Excellent response, service, support and much much more!
- 5.0
Reviewed by:Pete_Wiseman Reviewed on:11/03/2013
- Pros
- The Company can simply be summed up as "Large enough to cope but small enough to care!" Their service is first class and you deal with human beings - not computer nerds. All the 'guys' are easy to work with and no problem is too small. Add a touch of humour to their expertise and you have a setup that works brilliantly - as we have found over many many years.
- Cons
- Nothing
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First Class Responce
- 5.0
Reviewed by:Colin_Cooper Reviewed on:05/03/2013
- Pros
- From full project implementation to software configuration issues Imex has always been available to keep us operational and ironing out those annoying quirks that occur in systems.
- Cons
- Nothing
- Additional Comments
- We have been customers of Imex in excess of 10 years and in that time we have never been let down. Their first class service, response times and ability to resolve hardware & software issues has enabled us to stay operational constantly.
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Excellent customer service
- 4.5
Reviewed by:Andrew_Saunders Reviewed on:25/02/2013
- Pros
- Willingness to help, considering I was not a contract customer, responded quickly and resolved my system problems.
- Cons
- nothing
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Great service
- 5.0
Reviewed by:MarkSpreadbury Reviewed on:22/02/2013
- Pros
- We have used IMEX for a number of years for several of their products and services. They are extremely responsive and knowledgeable regularly going beyond the call of duty to sort out our problems. I would thoroughly recommend IMEX.
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- Nothing
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Professional, friendly and "bend-over backwards" service.
- 4.5
Reviewed by:Happy-Customer815 Reviewed on:10/11/2010
- Pros
- Imex have continued to supply a professional service for the company I work for and are always willing to go that extra mile to get the job done.
- Cons
- On occasions there is a lack of feedback on progress of calls.
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IT Support Services supplied by IMEX
- 4.5
Reviewed by:CarewatchCaz Reviewed on:10/11/2010
- Pros
- Prompt action taken, very friendly team, very helpful.
- Cons
- Nothing I could say I disliked about them.
- Additional Comments
- IMEX reacted very quickly to my request for a new server and appreciated how essential it was to get it ASAP. I phoned on the Friday and the new server was built on the Monday and installed on the Tuesday and we were up and running again on Wednesday morning! Great service! Dan and Ben were excellent and Ben was exceptionally good and really friendly and helpful to us. We have limited IT knowledge and he explained things in laymans terms.
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IT Support Services
- 5.0
Reviewed by:geoffbryan Reviewed on:10/11/2010
- Pros
- IMEX have been excellent in both response and knowledge when we have needed to call upon them.
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IT Support Services supplied by Imex Techincal Services Ltd
- 4.5
Reviewed by:Becky-Jury Reviewed on:10/11/2010
- Pros
- IMEX have supported and guided us for well over 10 years which is a clear indication of how highly we value them. New products, services and upgrades are suggested and recommended rather than sold. During the whole time we have and continue to enjoy an excellent relationship and their assistance and guidance has, and always will be, invaluable to our business. I would have no hesitation in recommending them to anyone who would like the peace of mind that comes from having a fantastic IT support company 24/7.
- Cons
- N/A
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The views and opinions submitted and expressed here are not those of Microsoft.
