Cobweb Solutions

Cobweb Solutions

4.5 stars (Rated by 54 customers)

Fareham, Hampshire, GBR | View Map & Address

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Phone: +44 (0845) 207 0708 & +44 (0) 1329 242 500
Fax: +44 (0845) 249 3310

Cobweb Solutions

Cobweb Hosted Lync 2013

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Cobweb Hosted Lync is based on Microsoft Lync 2013 and brings the future of communication to your business. Connecting employees, partners, and customers wherever they are, and helping you to reduce costs while increasing productivity and responsiveness to customers.

Lync 2013 delivers an end-to-end unified communications solution, while giving staff a consistent experience for presence, IM, voice, and video across PCs, Macs, phones, and tablets. By converging communications with Lync, you’ll reduce the costs of traditional phone calls and eliminate the expense of conferencing services.

Lync features in more detail

Instant Messaging

Users can send messages to each other in real-time using the instant messaging (IM) features in Lync. IMs are a simple mode of real-time communication that provides an excellent way for users to conduct a conversation in a quick manner without requiring any e-mail or a phone call.

Presence

A user’s presence is a collection of information that includes availability, willingness to communicate, methods of communication, additional notes (such as location and status), and how the user can be contacted. For example, a user may initiate a video session with a user whose status is Available, but only sending an instant message to a user whose status is Busy.
Presence is enhanced in Lync using pictures, location information, and additional status information to provide essential information about availability and communication preferences.

Conferencing

Voice and Video conferencing is becoming increasingly important as organizations get more distributed and mobile because it provides a more personal experience that supports a face-to-face interaction without travel, and enables effective collaboration and even team-building. Complex interfaces, high cost, and limited features have limited adoption of video conferencing across the broader workforce. Lync simplifies the user experience by incorporating peer-to-peer and multiparty video into the unified client.

Enterprise Voice

Lync Voice enables users to communicate via a high quality audio connection using your Internet without requiring a VPN. Users can initiate and receive voice calls, retrieve their voicemail and quickly join conferences all via their Lync client. With a dedicated telephone number, companies can replace their entire phone infrastructure.

Cobweb Hosted Lync 2013 has not been reviewed by any customers.

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