IT Support - Support and Maintenance of Servers and Network Infrastructure
Service Type:Consulting, Professional Service
Business Need:Server Management and Installation, Telecommuting, Remote Access, Virtualisation Solutions and Services
Works With:Microsoft Exchange Server Standard 2013, Windows Server 2008 R2, Windows Server 2012, Windows Small Business Server 2011 Standard
Industry Focus:General - Applicable to All, Professional Services
Expert Systems offer Pro-Active IT Support and Maintenance of File Servers, Domain Controllers, IIS Servers, ISA Servers, Forefront Servers, Exchange Servers, SQL Servers, desktops, workstations, laptops and network devices.
Using advanced system monitoring agents which link directly back to our sophisticated helpdesk software we are able to instantly capture information from event logs, SNMP trap commands, backup logs, anti-virus logs and statistics, network outages, internet outages and much much more. This enables instant call logging which ensures rapid response to prevent costly system outage.
Advanced Monitoring Agents are installed on one or more servers on your network which monitor all your Servers, Desktops, Workstations and Laptops which have Microsoft Operating Systems installed. Hardware and software information is also collated and reported via our website via secured login, along with server and workstation health.
Our Support Teams can act in different depending upon your requirement. This could be to warn your on-site IT department, despatch an engineer to site, or take control of your systems remotely.