Retail Industry Services
Service Type:Consulting, Professional Service
Business Need:Customer Service, CRM, Data Analytics, Reporting, Business Intelligence (BI), E-Commerce Application Development
Works With:Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, SQL Server 2008 R2, SQL Server 2008 Standard Edition, Windows Azure
Today's retailers are confronted by a wide and varied range of challenges and opportunities to their businesses. The biggest issues they face are in cost reduction, rationalisation of the supply chain and the increased competition from low cost online competitors.
Technology has a key role in helping retailers to meet these challenges but also in enabling them to make the most of new opportunities. The ability to capture, interrogate and share customer information enables better understanding of customers, and the ability to better exploit new channels to new markets.
Utilising our wide ranging industry knowledge and experience working with customers including Inchcape, Ladbrokes and Hallmark, IMGROUP provides retailers with a range of industry specific services and solutions that can help them with a number of key business areas.
How Can IMGROUP Help You?
- Effective category management and range optimisation
- More effective customer engagement insights and solutions
- Low cost architectures for cost effective online retail solution delivery
- Improved insights in buying and merchandising
- Improved promotional effectiveness and sharing of experiences
- Improved collaboration with staff, suppliers and channels.
For more information please visit – www.imgroup.com
Implementing a Strategic Business Intelligence Platform
Reviewed by:dds3 Reviewed on:28/08/2013
Analysing customer journey data to more proactively manage the efficiency o
Reviewed by:UUP Reviewed on:03/07/2013
The views and opinions submitted and expressed here are not those of Microsoft.