Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online

• Industry Focus:

  General - Applicable to All

Description

ConsultCRM and Microsoft CRM help mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.

Put your customers at the centre of your business.

An easy-to-use, flexible, and integrated solution that empowers you and your employees to make informed decisions, increase sales success, and provide superior customer service.

Customer Relationships are the backbone of your business. But the tools to effectively manage these relationships have, until now, been geared toward large companies with the resources to support prolonged implementation processes and high costs for training, customisation, and maintenance.

Microsoft CRM offers powerful CRM functionality from the start and makes it easy for you to customise, integrate, and maintain your solution efficiently and affordably.

Easy to Learn and Use Microsoft, CRM offers an intuitive user interface, centralised activity management, and single-click access to information, reports, and sales and customer service functionality.

Our experienced teams combine their understanding of Customer Relationship Management processes, with strong product knowledge and proven implementation skills to ensure each client receives the very best advice, guidance and service.

Our consultancy services include a broad spectrum of services, including :

- business case
- project scoping
- implementations
- system integration
- custom development
- training, support, and business process refinement

We deliver solutions that not only meet your business goals, but also offer a low total cost of ownership and the flexibility to evolve with your business with the strength of an experienced management team.

ConsultCRM offers clients the promise of a trusted business partner that will continue to build on its commitment to CRM and offer the highest quality services and solutions both now and in the future.