Gain a Complete Picture of Your Customers through Integration
Customer Relationship Management (CRM) systems, often referred to as front office systems, and Enterprise Resource Planning (ERP) systems, often referred to as back office systems, can be integrated to provide a more complete view of your customer.
Some typical front to back office integration points are:
- Customer record synchronisation
- Product catalogue synchronisation
- Product pricing configuration
- Order entry
- Order fulfilment and order status
- Invoice and collections information
Integration reduces systems complexity and helps organisations derive more value from data. Our team of integration specialists use integrations tools including our own Integration Engine and/or Scribe along with industry standard XML messaging to enable transparent data transfer between multiple systems.
Integration solutions and services from ConsultCRM have enabled our customers to connect disparate and incompatible databases and applications.
ConsultCRM: Microsoft CRM System Integration has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.