Features

• Service Type:

  Training

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online

• Industry Focus:

  General - Applicable to All

Description

Working in a close partnership with a ConsultCRM Consultant, we will guide you through the processes that can be utilised in your chosen customer relationship management software to help you achieve your objectives.

On completion of ConsultCRM training courses, if you are not fully satisfied with our training services, we shall train you again absolutely free of charge.
CRM Training Services.

Our training services philosophy is focused at skills transfer. We aim to improve your understanding, through the use of a 'modular education process' which allows us to tailor the day's events in a way that suits your business processes:

- What's New in 2011
- Sales Automation
- Customer Services
- Marketing Automation
- Management Overview
- System Customisation
- System Administration
- Development of Customer-Specific courses
- Train the Trainer

Our Trainers can provide these courses on both the 2011 and v4 release of Microsoft CRM whether you are on-premise, online or partner hosted.