CRM for Manufacturing services
Service Type:Consulting, Professional Service
Business Need:Customer Service, CRM, Data Analytics, Reporting, Business Intelligence (BI), Sales Pipeline, Lead Management
Works With:Microsoft Dynamics CRM 2011, Microsoft Office 2010, Microsoft Office Outlook 2007, Microsoft Outlook 2010
In today’s competitive marketplace, finding new customers and successfully retaining existing clients have become essential business activities for manufacturers. Connecting departments via centralised systems has become key to delivering a consistent customer experience, however historically this has been very difficult for manufacturing companies as data is often stored in specialist legacy IT systems.
Microsoft Dynamics CRM for Manufacturing from The CRM Business changes this by integrating seamlessly with these systems, providing cross-organisational insight for sales, marketing and customer service teams and delivering powerful reporting and business intelligence to help you focus on the right opportunities.
Microsoft recognises that no two companies are the same, and so CRM 2011 is delivered as a flexible, customisable solution allowing organisations to configure it to work hand in hand with existing business processes. From complex channel management to sophisticated pricing and product configuration tools, Dynamics CRM can be configured to work the way your people work.
Microsoft Dynamics CRM integrates seamlessly into Microsoft Outlook, bringing all of the data that your people need to work effectively into one place and helping them to sell more, faster. The system allows you to automate common business processes, helping to free your sales force from repetitive administrative duties and leaving them more time to spend with customers.
As a specialised Microsoft Dynamics CRM Partner with a Gold competency, The CRM Business has worked to customise Dynamics CRM for a number of UK manufacturing organisations ranging from traditional manufacturers to high-tech companies with the very latest modern factories and equipment. Rather than taking a "one-size-fits-all" approach they work closely with their customers to truly understand each business' unique requirements and then help to tailor the system to fit, deploying a combination of pre-packaged and custom components to create the perfect solution.
CRM for Manufacturing services has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.