Enable Collaboration Service with Microsoft SharePoint
Service Type:Consulting, Professional Service
Business Need:Web Design and Development, Intranets, Extranets, Portals, Document Management
Works With:Microsoft SharePoint Designer 2010, Microsoft SharePoint Foundation 2010, Microsoft SharePoint Online, Microsoft SharePoint Server 2010, Microsoft... (more)
Industry Focus:General - Applicable to All
Our customers often describe the following challenges when discussing collaboration:
- We have had SharePoint for years but our employees are still using email to share content
- Our current solution is so inhibitive that our users are resorting to applications like Dropbox for collaboration
- The use of SharePoint has grown organically and we have no standards for collaboration across teams and departments
- We know that SharePoint provides specific features to support better collaboration but we are unsure of how to work these into our everyday processes
- We could provide a better service and drive more revenue if only we could collaborate with partners and customers outside of our firewall
- Our employees are unable to share ideas with each other which is stifling innovation and impacting motivation.
SharePoint provides a rich set of functionality to support collaboration and with an increasing number of customers deploying Lync 2010 and Office 2010, the process of making collaboration a seamless part of everyday processes is becoming easier. However, technology alone will not provide a silver bullet to solving the challenges most organisations face around collaboration.
We help our customers to address their specific challenges by understanding the usage scenarios that will drive collaboration, and aligning the solution implementation with the way that their employees, partners and customers need to work. Features such as check-in/check-out, version control and document co-authoring will simply work out of the box but it will be the taxonomies and metadata classification that help overcome the existing challenges around finding shared content, the workflows that will help streamline processes and information exchange both internally and with third parties, the information management policies that will help control content lifecycles, and the best practice use of content types that will help ensure that employees are using published templates instead of reinventing the wheel.
As a result, we place a real emphasis on getting this information architecture correct first time, and in our experience, doing so will ensure that the business will derive the maximum value and benefit from collaboration.