Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online

• Industry Focus:

  General - Applicable to All

Description

IMGROUP specialises in development, implementation and support of Dynamics CRM Online, delivering fully integrated server based and online cloud solutions. We work in partnership with our clients to develop and optimise cost effective solutions that combine the best of on-premises and cloud based customer management solutions.

CRM provides staff that are used to a Microsoft environment with a consistent user experience and navigation. This allows your customer and sales teams to move seamlessly within your entire customer service chain, from CRM records through to Microsoft Outlook emails, Microsoft SharePoint document libraries and critical business systems and processes.

CRM Online offers unprecedented integration and interoperability, giving you everything you need to know about your client contacts instantly, so you can manage on-going client relationships effectively via the Internet.

By using the latest Microsoft online technology, there is minimal deployment time and everything is available online instantly. There are no upfront costs, no software to install and pricing on a flexible per user per month basis.

For more information please visit – www.im-onlineservices.com