Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM Online

• Industry Focus:

  General - Applicable to All, Hosting, Professional Services

Description

Outsourcery, experts in Microsoft CRM and Dynamics Partner of the Year 2010, is a leading Microsoft Gold Partner based in the UK, with a wealth of experience in implementing and supporting hosted Microsoft Dynamics CRM (Customer Relationship Management) solutions for businesses across all industry sectors.
We host your Microsoft CRM at our secure state-of-the-art data centre. Then you access your hosted solution and use it to manage your sales pipeline, maximise your marketing campaigns and deliver an improved customer service.

Hosted CRM enables you to carry out in-depth analysis of your customers so you can monitor every interaction with them. From initial marketing contact through to the first sale and on-going relationship and customer management, tasks can be automated to improve your customer's experience.

With CRM Professional Services we can develop your hosted CRM solution to meet your exact requirements. Our Professional Services team will visit your premises to understand your requirements, then scope out the technical specifications in order to deliver a solution which meets your business need.

Key benefits of hosted Microsoft Dynamics CRM:

- Increased revenue through effective sales and marketing management via workflows, KPI dashboards and ROI tracking
- Integration with Microsoft Outlook maximises the familiar Microsoft Office interface for faster take-up
- Proactive customer service and improved customer retention through a secure, central location for all your customers and business information
- More effective, informed marketing decisions for budget spend
- Seamless integration with Microsoft Office Outlook - Mobile (Windows Mobile or BlackBerry) as standard
- Hosted Microsoft Dynamics CRM is available anywhere via a Web -connected PC or laptop
- Multiple support packages available from dedicated in-house Microsoft Certified engineers

Please visit our website to see how other Microsoft solutions may benefit your organisation and read how our customers benefit from working with Outsourcery: http://www.outsourcery.co.uk/casestudies/