Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Marketing Communications, Sales Pipeline, Lead Management

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0

• Industry Focus:

  General - Applicable to All, Professional Services

Description

Our company, The CRM Business, is a leading Microsoft Partner with a Gold competency, based in the UK with a wealth of experience implementing and supporting Microsoft Dynamics CRM (Customer Relationship Management) solutions for small and medium sized businesses across all industry sectors.

Our Microsoft Dynamics CRM Quick Start programme enables businesses to realise the all the benefits of a sophisticated CRM solution, without the time or expense normally incurred in implementing such a system. The 5-day quick start solution includes customisation of the Microsoft Dynamics CRM system to meet each organisation's unique requirements and the provision of initial staff training.

The key areas we usually cover with the quick start program are:

- Mapping and automating your business processes
- Defining user roles and security
- Customising the system
- Managing people through the change to CRM
- User Training

We can also extend the program to meet more complex requirements such as integration with SharePoint or any bespoke systems which you may have, and can provide on-going support once the solution is in place.

Please contact us to request latest pricing for the quick-start package, or to discuss your project requirements with one of our Microsoft Certified Consultants.