Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Intranets, Extranets, Portals, Content Management, Document Management

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Lync 2010, Microsoft SharePoint Server 2010

• Industry Focus:

  General - Applicable to All, Professional Services

Description

WHY SMARTER WORKING DEPLOYMENT?
Microsoft SharePoint helps to align business processes to support business goals. Outsourcery Professional Services bring that process to reality with a Smarter Working Deployment; a boxed and ready packaged SharePoint solution.

As Cloud Experts, the Outsourcery team have thousands of man-hours of SharePoint experience, offering initial set-up, configuration, outline training and on-going guidance. This wealth of knowledge is put into action when developing your SharePoint site and unlocks the potential of your investment.

KEY PAINS:
The nature of work for customers such as Meridian International Services Ltd, takes the team to locations all over the world, working on audits for global companies. As the company grows, the demands on the team to be more efficient increases and it’s vital that the company as a whole has access to critical information 24/7, regardless of individual team member’s location. Outsourcery worked to identify the following pain points;
- Secure and flexible access to information
- Effective communication both internally and externally with customers
- Ability to update customers on the progress of complex audits
- Incorporate relevant personalisation for external user community

SOLUTION:
Over the course of a three day workshop with the customer, Outsourcery recommended the following workflow improvements:
- Develop a Sales Team Workspace to improve information sharing and opportunity management
- Create project specific sites for improved collaboration and visibility
- Improve vendor relationship management and data capture
- Create personalised extranet to improve user community interaction

BENEFITS:
By implementing the proposed solution, the customer experienced the following benefits:
- Increased visibility into Sales pipeline and vendor management
- Increased number of leads managed per Sales person
- Increased value per deal
- Increased close rate
- Decreased order fulfilment cycle time

Outsourcery is recognised as a world-leading and internationally award-winning Cloud Service Provider (CSP) and provider of unified communications (UC) solutions to businesses of all sizes. Here’s why you should talk to us:

- 9 Microsoft competencies
- Microsoft’s worldwide Hosting Solutions Partner of the Year 2010 and Microsoft Dynamics Hosting Partner of the Year 2010
- 2011 Finalist Microsoft Dynamics CRM Partner of the Year