Features

• Service Type:

  Consulting, Professional Service

• Business Need:

  Customer Service, CRM, Data Analytics, Reporting, Business Intelligence (BI), E-Commerce Application Development

• Works With:

  Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0, SQL Server 2008 R2, SQL Server 2008 Standard Edition, Windows Azure

• Industry Focus:

  Retail

Description

Today's retailers are confronted by a wide and varied range of challenges and opportunities to their businesses. The biggest issues they face are in cost reduction, rationalisation of the supply chain and the increased competition from low cost online competitors.

Technology has a key role in helping retailers to meet these challenges but also in enabling them to make the most of new opportunities. The ability to capture, interrogate and share customer information enables better understanding of customers, and the ability to better exploit new channels to new markets.

Utilising our wide ranging industry knowledge and experience working with customers including Inchcape, Ladbrokes and Hallmark, IMGROUP provides retailers with a range of industry specific services and solutions that can help them with a number of key business areas.

How Can IMGROUP Help You?

- Effective category management and range optimisation
- More effective customer engagement insights and solutions
- Low cost architectures for cost effective online retail solution delivery
- Improved insights in buying and merchandising
- Improved promotional effectiveness and sharing of experiences
- Improved collaboration with staff, suppliers and channels.

For more information please visit – www.imgroup.com