Phoenix Software Ltd

Phoenix Software Ltd

4.5 stars (Rated by 27 customers)

York, North Yorkshire, GBR | View Map & Address

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Phone: +44 (0845) 265 1265
Fax: +44 (0845) 265 1266

Software Licensing Services has an overall rating of 4.5 stars  from 6 customers.

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The views and opinions submitted and expressed here are not those of Microsoft.

Top Class Licensing Specialists

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:ITANDY Reviewed on:30/03/2012

Pros
When ever i ring there is always someone more than willing to help me. I have had many questions over the years i have dealt with phoenix and i have never been let down with the amount of knowledge they have.
Cons
Could always be cheaper but for the service you recieve well worth it.
Additional Comments
Will always keep dealing with Phoenix.
  • Price 4.5
  • Deployment Time 5
  • Needs Met 4
  • Compatibility 4.5
  • Performance 4

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software licensing

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:noir_notions Reviewed on:27/03/2012

Pros
Easy of use and very professional team
Cons
N/A
Additional Comments
Would recommend this again and again
  • Price 3.5
  • Deployment Time 4
  • Needs Met 5
  • Compatibility 5
  • Performance 5

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Great focus on customer service!

  • 4.5
  • Overall Rating 4.5 stars

Reviewed by:MrsW9 Reviewed on:08/02/2010

Pros
Always able to guide and advise on the complex world of licensing and always in a timely and professional manner. Our account manager has looked after us for years and completely understands our business needs - one of our best suppliers!
Cons
n/a
Additional Comments
We would highly recommend their online procurement tool, Software Buyer's Guide. It's really simple to use and great for building quotes.
  • Price 4.5
  • Deployment Time 5
  • Needs Met 4.5
  • Compatibility 4.5
  • Performance 5

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Excellent service

  • 5.0
  • Overall Rating 5 stars

Reviewed by:cws1978 Reviewed on:05/02/2010

Pros
Customer service has been excellent, staff are very knowledgeable and respond to queries very quickly.
Cons
Nothing
  • Price 5
  • Deployment Time 5
  • Needs Met 5
  • Compatibility 5
  • Performance 4.5

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review

  • 4.0
  • Overall Rating 4 stars

Reviewed by:SWILLIA07031 Reviewed on:05/02/2010

Pros
Services were professional, cost effective and met our requirements well.
Cons
No real negative comments.
  • Price 4
  • Deployment Time 3
  • Needs Met 4
  • Compatibility 4
  • Performance 4

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Phoenix Software service review

  • 4.0
  • Overall Rating 4 stars

Reviewed by:TSMHC Reviewed on:05/02/2010

Pros
Prompt reply, reasonably quick action on processing orders, Availability speak with sales /support team on phone most of the time. Sales team has good knowledge about the licencing issues
Cons
Not pro-active in assessing needs and advising on how to work more efficiently. Although not expensive on pricing, not the lowest pricing around. Promissed timely review of account and needs at the time of getting the account, but no further contact from account manager or anyone else on this aspect.
  • Price 3.5
  • Deployment Time 4
  • Needs Met 4
  • Compatibility 4.5
  • Performance 4

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The views and opinions submitted and expressed here are not those of Microsoft.