Features

• Service Type:

  Managed Services

• Business Need:

  Help Desk Services, Cloud Computing - General, PC Management

• Works With:

  Microsoft Exchange Online, Microsoft Lync, Microsoft Office 365, Microsoft SharePoint Online, Windows Intune

• Industry Focus:

  General - Applicable to All, Non-profit, Retail

Description

A well established and trusted Microsoft Partner, Pygmalion has specialised exclusively in Microsoft technologies since its formation. We have teams of highly skilled and qualified individuals that are experienced in enterprise level requirements and processes. Furthermore, we possess the in-depth knowledge that is required to ensure that incidents and problems are resolved quickly and efficiently.

This enables us to offer specialised high quality support on complex, bespoke and mission-critical Microsoft products and applications.

Office 365 Support Package:

We provide support and maintenance services for a scoped system that can include:

- Office 365
- IT and communications infrastructure
- Desktops / PC’s /laptops
- Outlook, Microsoft Office, etc

Providing a ‘single point of contact’ Service Desk with 1st/2nd/3rd Line support, as required, to give fault-finding and diagnostics on a holistic level.

As an ISO 9001 Quality certified company - by the British Standards Institution, Pygmalion is able to offer consistent and high quality services.

Pygmalion utilises ITIL (IT Infrastructure Library) best practice processes for Service Management. All our support and maintenance service offerings are based on ITIL guidelines and processes where appropriate. Relevant staff are ITIL certified.

Support Pricing Plans:

A range of pricing plans are available to suit the client’s budgets and service level requirements. Please contact us for further information and/or to arrange a meeting to discuss your requirements.