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Sedam CRM


by Sedam IT d.o.o.

  • App Type:

    On-Premises and/or Online Application

  • Business Need:

    Customer Service, CRM

  • Works With:

    SQL Server 2008 Enterprise Edition, SQL Server 2008 R2

  • Industry Focus:

    Financial Services, Telecommunications

Application Description

Implementing the system for Customer Relationship Management (CRM) which comprises:

- Customer Data and Account Management
- Product Catalogue
- Knowledge Database
- Activity Management
- Sales Force Automation
- Marketing Automation
- Customer Support
- Sedam Agent/Supervizor Desktop
- Reporting

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