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Aspect Unified IP - Enterprise Contact Center Solution (0 Reviews)
Aspect provides a unified contact center solution that uses unified communications capabilities from Microsoft to optimize business processes throughout the enterprise and the contact center. Aspect...
Release Date: 1/10/2011
Hosted CRM (0 Reviews)
Microsoft CRM is a powerful tool that helps organizations improve their customer relationships. With CRM, you can gather information from a variety of sources in a single application, and gain a real-time...
Telephone Integration for Microsoft Dynamics CRM (0 Reviews)
TelephoneIntegration connects phone systems with Microsoft Dynamics CRM using TAPI, OCS, Skype, Lync. Available for: MS Dynamics CRM 2011 On-Premise/Hosted (IFD)/Online Functionalities: - User...
Verba Recording System (0 Reviews)
The Verba Recording System is a call recording and contact-center quality-management solution for Microsoft Lync, Cisco and Avaya UC platforms. And it’s the only solution on the market that provides voice...
Release Date: 3/14/2013
Version: 7