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PT. Anabatic Technologies

4 stars (Rated by 3 customers)

JAKARTA, DKI JAKARTA, IDN | View Address

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Phone: +62 (21) 522-9909
Fax: +62 (21) 522-9777

PT. Anabatic Technologies has an overall rating of 4 stars  from 3 customers.

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Excellence service, support and delivery

  • 4,0
  • Overall Rating 4 stars

Reviewed by:Putra Reviewed on:6/21/2012

Pros
Having reliable tim. Fast reponse in answering our needs
Cons
Less knowledgable events
  • Pricing 4
  • Responsiveness 4
  • Customer Service 5
  • Product Quality 4
  • Level of Expertise 4

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Excellent Overall Support, Product and Competence

  • 4,0
  • Overall Rating 4 stars

Reviewed by:Ki_Pramono Reviewed on:4/13/2012

Pros
It is good to have a cooperative and enjoyable working partner like Anabatic. The engineer from Anabatic also have a very good competence and understanding in covering the business requirement. Both parties Anabatic as well as Bank mandiri manage to fill the needs on the business requirements and the personnel from Anabatic have an excellent on the requirements stated by Bank Mandiri specifically regarding the regulations that was given by Bank Indonesia (Central Bank of Indonesia).
Cons
Anabatic have to prepare a knowledge transfer sessions in regards if there are several resources are planned to be pulled back or change, so that the project/ implementation can avoid the trouble of repeating the implementation starting from the beginning due to the resources.
Additional Comments
In general I would say from competence, communication and project result that has been delivered by Anabatic team are good. The ability of Anabatic team in managing the project in order to finish it according to the schedule as well as the fast response in assisting Bank Mandiri needs has proven that Anabatic team are accommodate with the skills, resources and the product to assist Bank Mandiri in providing the solutions required by Bank Indonesia (Central Bank of Indonesia). The product that was offered by Anabatic are very useful, especially in terms to keep in pace with the technological improvement in general. Technological updates in regards with the performance are needed to avoid any set back on the implementation.
  • Pricing 3
  • Responsiveness 5
  • Customer Service 5
  • Product Quality 4
  • Level of Expertise 4

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Very Good Product Knowledge and Cooperation

  • 3,5
  • Overall Rating 3,5 stars

Reviewed by:Bonny_Jonatha Reviewed on:4/13/2012

Pros
The abilities presented by Anabatic in understanding the client requirements as well as the comprehensive knowledge on their product offering and supported by an excellent cooperation created between Anabatic project team and end user/client has become the major plus point for Anabatic.
Cons
None, we are quite satisfied given the excellent services and the on going project.
Additional Comments
In general the skills of Anabatic team are excellent, where as the comprehensive product knowledge of the team in regards of the product offering itself are very good. The cooperation that has been built between Anabatic team and the project team from Bank Danamon as the client is well maintained so that the project result can be delivered on schedule and become an excellent benefit for both parties.
  • Pricing 4
  • Responsiveness 4
  • Customer Service 3
  • Product Quality 3
  • Level of Expertise 3,5

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The views and opinions submitted and expressed here are not those of Microsoft.