Business Accelerator for Dynamics CRM
Service Type:Consulting, Professional Service
Business Need:Marketing Communications, Data Analytics, Reporting, Business Intelligence (BI), Sales Pipeline, Lead Management
Works With:Microsoft Dynamics CRM 2011
Industry Focus:General - Applicable to All
“If you can’t measure it, you can’t manage it”
From our conversations with Finance, Sales and Customer Service Managers, we find that organisations of all sizes struggle to get value from their CRM investment. They also find it difficult to adopt CRM practices, for reasons of cost, complexity and lack of know how.
To address these issues, we have created an easy to use framework which helps:
- Define the role of CRM in your organisation
- Understand your current capability level
- Develop key aspects of a successful CRM initiative
- Measure progress and improvements over time
The approach can be used by organisations of every size to measure, assess and plan improvements in their CRM capabilities. Priority can be given to critical areas. Most importantly, the benefits of the improvements can be measured and tracked over time.
Get in touch today to discuss how we can help with your CRM initative.
Business Accelerator for Dynamics CRM has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.