Down-time costs money and impacts on productivity which is why we believe in pre-emptive management, using remote monitoring and regular service checks to identify where problems may arise.
Reducing the number of calls to the helpdesk makes our life easier and means you can get on with business without interruption. But when calls come, we will solve the problems quickly and efficiently.
IT maintenance and support services are offered on a fixed price basis with no hidden costs and a fundamental commitment to solving problems with minimum disruption to the business.
IT Maintenance and Support Services include but are not limited to:
- Network Maintenance Contracts
Ergo can take the responsibility for all or a section of your network including desktops, network infrastructure, servers and the associated software and security infrastructure to go with it.
- Remote Network Administration
Ergo’s remote network administration solutions aim to remove the burden of network management from your organisation, allowing your IT staff to concentrate on their core business functions.
- Onsite Helpdesk Services
Ergo provide onsite helpdesk services to clients who, for whatever reason, do not wish to service this function themselves.
- Installation & Deployment Services
Ergo offers expert installation and deployment services helping organisations address the challenges associated with efficient installation and profitable growth of their IT infrastructure.
- Disaster Recovery
Ergo’s disaster recovery solutions provide you with the confidence in a system that works and protects your business against the implications of a workplace disaster.
To find out more about our offerings, visit our website.
IT Maintenance and Support Services has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.