Microsoft Dynamics CRM 2011 - Loyalty Management Solution

Application Description

This Solution is intended for use across all market segments where loyalty of the customer is to be tracked & needs to be retained

Solution gives you a 360 degree Account/Contact information, Loyalty points accrued, loyalty points redeemed, customer category based upon loyalty points i.e. Platinum, Gold, Silver.

This solution helps perfom Qualitative Research on customers like– Respondents by age group and gender, Respondent age group – count and percentage, attitudes/emotions to shopping, critical incident background, results specific to research questions