Quality Assurance is central to our working and organizational strategy. We incorporate techniques to deliver quality services to our customers. Zero Error Reporting is what Quality Assurance means to us and this has become the dominant culture of our organization.
Core values of Quality Assurance Service for everyone are as follows:
- Make it right as per customers' specified requirements
- Minimum turnaround time for each customer query
- Meet customers' expectations , in addition, delight them in the process
- Teamwork and cooperation are more important than individual actions
- Respond to every employee suggestion for quality improvement
- Always strive for continuous improvement and never be satisfied with the level of quality
At Nav Backoffice, we define document, measure, and improve our process continuously. Quality is the responsibility of each individual contributor in the organization and all the employees participate in this advancement of quality in all of their activities and work products.
Quality standards and requirements for one customer normally vary from another. Our challenge is to deliver quality services to all our customers.
Quality Assurance Service has not been reviewed by any customers.
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The views and opinions submitted and expressed here are not those of Microsoft.