ByteCARE – 24x7 Server Management
Service Type:Managed Services
Business Need:Server Management and Installation, Data Management and Migration, Technical Support
Works With:Microsoft Exchange Server 2010, SQL Server 2008 R2, Windows Server 2008 R2, Windows Server 2012, Windows Small Business Server 2011 Standard
Industry Focus:General - Applicable to All, Hosting, Professional Services
•Need assistance with planning and implementation of new technologies and systems?
•Do you have issues with your IT infrastructure?
•Do you enjoy the benefits of technology but dislike the hassle to manage it?
•Need someone reliable, who can give you Server Administration and Dedicated Server Support to monitor and maintain your servers?
•Need maximum stability, security and uptime of your servers?
•Are you looking for a security audit of server?
•Are there too many unscheduled reboots or downtime due to a recurring issue?
•Need someone with experience to find the root level cause and fix it for sure?
We provide comprehensive support for most server issues at a great value. Our experienced and highly-trained Microsoft Certified Engineers are always available at beck and call to support.
WHAT WE OFFER
•Provide Level 1 / Level 2 / Level 3 Server Management
•3rd Party Software Installation (License and source to be provided by customer)
•Hardware, OS and bundled Software performance Issues
•Server Reboots and Data Center Co-ordination
•Troubleshooting and Configuration of pre-installed and bundled Software
•Installing Server updates and patches
•Perform monthly server security audits with expert recommendations
•Backup Configuration and verification
•Restore on demand
•Service delivered through Web, E-mail and Phone
•24x7 uninterrupted coverage
•99% server uptime
•First response within 30 minutes
•Average request closure time under 6 business hours
•Daily full backup and hourly incremental backup
ByteCARE – 24x7 Server Management has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.