ByteNOC – 24x7 Server Monitoring
Service Type:Managed Services
Business Need:Server Management and Installation, Network Installation and Monitoring, Hosting Services, IT Outsourcing
Works With:Microsoft Exchange Server 2010, SQL Server 2008 R2, Windows Server 2008 R2, Windows Server 2012, Windows Small Business Server 2011 Standard
Industry Focus:General - Applicable to All, Hosting, Professional Services
•Need to monitor your servers and services round-the-clock?
•Looking for plain vanilla server and services monitoring? Do not have the right tools or the man-power to keep an eye round-the-clock on the monitoring alerts?
•Require technical experts monitoring your server’s performance, traffic, disk space, services and much more round the clock?
•Do not have the right tools or the man-power to keep an eye round-the-clock on the monitoring alerts?
Engage our Network Operations Centre for these services. We make sure all of your servers and relevant services are up and running. If not, you can be alerted by email, commands can be run or you can even have us reboot your server.
We provide NOC engineers who work as an extension of your team to continuously monitor alerting dashboards, open trouble tickets, call your onsite team or re-mediate and troubleshoot issues as required. You do not have to worry about investing in a monitoring software or worry about the setup. The services are custom tailored based on your internal IT processes and escalation matrix.
WHAT WE OFFER
•Monitoring of Windows, Linux servers, Routers, Firewalls, Internet Links and generic devices
•Support for protocols like HTTP, HTTPS, FTP, DNS, POP, SMTP, IMAP, Ping, etc.
•Support for monitoring of various services running on the server like IIS, Apache, Exchange Services, etc.
•Support for website uptime check i.e. URL monitoring
•Round Trip and availability monitoring
•Server availability, disk space, memory and processor usage monitoring
•Services are checked every 3 minutes
•Alerts emails sent at identified client contacts
•NOC Engineers follow a predefined, flexible escalation plan in case of outage to suit your needs
•Alerts verified by support personnel before escalation reduce the false alerts
ByteNOC – 24x7 Server Monitoring has not been reviewed by any customers.
The views and opinions submitted and expressed here are not those of Microsoft.